FAQ
A valid driver’s license and a major debit or credit card are required.
Personal insurance is accepted but not required. Coverage options may be available upon request.
We accept credit and debit cards. Cash payments are accepted upon return, but a card is required at the time of booking.
Yes, a refundable deposit is required for premium and luxury vehicles.
Renters must be at least 21 years old.
Yes, hourly rentals are available for events, photo shoots, nightlife, and more.
A 30-minute grace period is provided. After that, late fees will apply.
Rentals include 200 miles per day. Additional mileage may incur extra charges.
Yes, delivery and pickup services are available for an additional fee.
Roadside assistance is available. Please contact us immediately for support and next steps.
Yes, additional drivers can be added as long as they meet all rental requirements.
Pets are not allowed. A pet cleaning fee will be charged if necessary.
Cancellations must be made at least 24 hours before the start of your reservation.
Yes, we offer transportation for events, tours, and group travel. For inquiries, contact us at info@rocrentalcars.com or call/text 585-212-1200.